Term & Condition

The term Neptastic Creative Hub or ‘us’ or ‘we’ refers to the owner of the website whose registered office is located at G-12, Mahaveer Plaza, Gr Noida, Sec 1, Ace City, UP 201306.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for general information and use only. It is subject to change without notice.
• This website is designed to showcase our software products and services, including but not limited to web development, app development, UI/UX design, and other creative solutions.
• Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk. We will not be liable for any loss or damage that arises from using the website or the services provided.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, logos, trademarks, software, and graphics. Reproduction is prohibited except as stated in the copyright notice, which forms part of these terms and conditions.
• All trademarks, service marks, and logos displayed on the website are the property of Neptastic Creative Hub or their respective owners. Any use without prior permission is strictly prohibited.
• Unauthorized use of this website may result in a claim for damages and/or criminal prosecution.
• From time to time, this website may contain links to other websites. These links are provided for your convenience and further information. They do not signify that we endorse or have any responsibility for the content of the linked websites.
• Your use of this website and any dispute arising out of such use is governed by the laws of Gautam Buddha Nagar, INDIA.

Refund Policy

• Refunds will be processed through the payment method used during the purchase, excluding cash payments.
• Refunds are not applicable for any payments made using promotional or discount codes unless specifically mentioned in the offer terms.
• We do not issue refunds to third-party accounts or payment methods that were not originally used for the purchase.
• The processing time for refunds typically takes between 10-15 business days from the date of the cancellation request, once verified by our customer support team.
• If you made a payment via bank transfer (NEFT), we will require the following information to process your refund: Bank account number, IFSC code, account holder’s name, and branch name. Neptastic Creative Hub is not liable for any incorrect details provided by you during this process.
• Refunds may be declined for digital products and services that have been used or downloaded after purchase. Please review our product terms and conditions before making a purchase.