Neptastic: A Fantastic Digital Solution for the Modern World.

At Neptastic Creative Hub, we bring your ideas to life with cutting-edge design and development solutions, driving innovation and excellence across multiple continents and a global network of clients.

Privacy Policy

At Neptastic Creative Hub (hereinafter referred to as "Neptastic"), we are committed to safeguarding your personal information and maintaining your privacy. We take all necessary measures to ensure the confidentiality and security of the personal data you provide to us.

For your understanding, "Personal Information" refers to any information that can be used to identify, contact, or locate an individual. This includes information that can be combined with other data to uniquely identify a person. Sensitive personal information, such as details related to payment methods or health, if applicable, are also considered part of personal information for the purposes of this policy.

Neptastic collects your personal information for various purposes, including but not limited to:

This Privacy Policy explains the type of personal information we collect and the methods we use to protect and manage this data.

Collection of Personally Identifiable Information

Neptastic and its authorized third parties may collect personal details, demographic data, and relevant information required to deliver the services you have requested. A "Third Party" refers to service providers or contractors with whom Neptastic collaborates, and who may assist with handling, processing, or storing your personal information securely.

The types of personal information we may collect include, but are not limited to, your name, address, phone number, email address, job title, and payment details. In addition, for specific services like web and app development, information such as project scope, business data, and other related content may also be collected. Any additional information you provide while using our services or interacting with us (e.g., feedback or requests) will also be stored.

Sensitive Personal Information (e.g., financial data, payment information) may also be collected in order to process payments for services or provide ongoing support.

Disclosure and Transfer of Personal Information

Internal Use: Neptastic employees may access your personal information for internal assessments, operations, and service-related activities.

Authorized Third Parties: Neptastic may work with third-party partners, contractors, or service providers to fulfill certain business functions. These third parties will only process personal information in accordance with Neptastic's guidelines for privacy and data protection. We ensure that any third party handling your data adheres to security and confidentiality protocols.

International Transfer: Neptastic may transfer your personal information to third parties, including those located outside of your country of residence, if required to provide our services. We will ensure that adequate measures are taken to protect your personal data when transferred internationally.

Security Practices and Procedures

Neptastic adopts reasonable security practices and procedures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include technical, operational, and physical safeguards designed to protect your information from misuse.

We limit access to your personal data to those employees and third parties who need it to perform their duties and who are subject to confidentiality obligations. Neptastic ensures that all internal personnel handling personal data are trained to uphold the security and confidentiality of this information.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Update of Personal Information

We aim to keep your personal information accurate and up-to-date. If you notice any discrepancies or if there are changes to your details, we encourage you to update your information by visiting our website or contacting our support team. You can reach us via email at info@neptastic.in

Communications

Neptastic will communicate with you through the email address and phone number you provide. We will use these contact details to send you the following types of communications:

Feedback and Concerns

We are dedicated to safeguarding your personal information and continuously improving our services. If you have any concerns or feedback regarding our privacy practices or how we handle your data, please contact us at info@neptastic.in

Neptastic reserves the right to update or amend this Privacy Policy as needed. We encourage you to periodically visit our website at www.neptastic.in for the latest information and updates.